Who we are
Powered by technology, inspired by people
Altius Inspiro is a global leader in digital customer experience management and business process outsourcing, serving Fortune 1000 companies across diverse industries. With a reputation for operational excellence and digital innovation, the company delivers next-generation CX solutions powered by strategy, advanced analytics, technology, and people. Altius Inspiro is a subsidiary of Altius Link, Inc., supported by shareholders KDDI Corporation and Mitsui & Co., Ltd.
How we do it
We deliver exceptional digital customer experience (CX) and business process services (BPS) guided by four key levers, driving value from start to success.
Strategy
Strategy
With decades of experience and rigorous process approach, we create customized roadmaps that refine customer journeys and drive sustainable growth.
Innovation
Innovation
With R&D and strategic technology partnerships, we deploy AI algorithms and automation frameworks to streamline business workflows and create meaningful digital interactions.
Analytics
Analytics
We integrate AI throughout the customer and employee lifecycle, providing data-driven insights at every touchpoint to keep you competitive and future-ready.
People
People
We foster collaboration through our global network of experts, strengthening human connections and unlocking value across every client engagement.
Case Studies
Client Success Stories
Upskilling Boosts CSAT and NPS, while Decreasing AHT for a Financial Services Company
The client was adding PayPal prepaid credit cards to its portfolio. The client’s in-house team developed a training agenda focused...
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Careers
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