MANILA, PHILIPPINES – 18 April 2023 – Customer experience (CX) specialist Inspiro earned a coveted Gold Stevie® Award for Innovation in Customer Service Management, Planning & Practice, and a Bronze Stevie® for Innovative Use of Technology in Customer Service.
The Asia-Pacific Stevie Awards are the only business awards program to recognize innovation in the workplace in all 29 nations of the Asia-Pacific region. The Stevie Awards are widely considered the world’s premier business awards, conferring recognition for achievement in programs such as The International Business Awards® for 21 years.
Gold, Silver, and Bronze Stevie Award winners were determined by the average scores of more than 100 executives around the world acting as judges in February and March.
According to one of the judges, “Inspiro’s two-decade partnership with their client is impressive, and their accomplishments, over the past two years alone, demonstrate their dedication to providing exceptional customer service… Inspiro’s commitment to talent management, training, and continuous learning makes them a valuable partner for the client’s customer lifecycle needs.”
“[The] essential components of the DX platform – Strategy, People, Technology, and Analytics – work together to enhance agent and customer experiences, as well as operational efficiencies,” another judge commented, citing the positive impact of Inspiro’s digital experience initiative.
“These awards are important markers as we adopt innovative technologies and processes in our contact center operations,” said Inspiro President and CEO Yuji Hamamoto. “I’m proud that our team continues to evolve and adapt to meet the ever-changing expectations of customers. By spearheading innovative programs, we stay ahead of the curve and provide exceptional value.”
More than 800 nominations from across the region were considered in this year’s 10th annual Asia-Pacific Stevie Awards, with winners to be celebrated at a virtual event on June 27. Details about the ceremony, awards, and winners are available at http://Asia.Stevieawards.com.
Sponsors and partners of the 2023 Asia-Pacific Stevie Awards include Adobo Magazine and PR Newswire Asia.